Maintenance

Key Contacts Letting Solutions believe in looking after our clients so when it comes to Maintenance issues we aim to react as quickly and efficiently as possible.
Key Contacts Letting Solutions believe in looking after our clients so when it comes to Maintenance issues we aim to react as quickly and efficiently as possible. 
 
If you are experiencing a problem with something in your property, and you believe it is something you cannot deal with please call or e-mail our Maintenance Team, who will decide what needs to be done and will coordinate tradesmen
and access arrangements with you.
 
To report a maintenance issue please call us on 0131 344 0942 or send an email to maintenance@kcls2let.co.uk (This email is checked during office hours) If you have an out of hours emergency (and it must be a genuine emergency) then please dial 0131 258 0848. Thank you!

In the event of an Out of hours
Emergency please call 07397 205821

Please do make an effort to see if you can solve the issue, as if this were your own property. For example, we get asked to attend a lot of boilers that aren't working, and it turns out to be the pressure needed topped up via the filling loop. Remember, if you call out the engineer, and we consider the fault to be user error, you are charged for the works. If in doubt, simply call us and ask. We will be happy to assist.

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